Please contact us within 24 hours of your scheduled appointment for any cancellations. You will be charged in full for cancellations with less than 24 hours notice.


METAPHYSIO HAWAII AND METAPHYSIO NYC: Christine Keller is an out of network provider, which means you will pay for your treatments at the time of your visit. Within 2 days you will receive an invoice to submit to your insurance company.  If you have out of network benefits, your insurance company usually pays between 60-80% of the treatment cost.  If you are submitting to insurance for reimbursement a medical doctors prescription is sometimes necessary.

In the states of New York and Hawaii, Physical Therapists who have been practicing for more than 3 years are allowed to evaluate and treat you for 10 visits or 30 days (whichever comes first) as a Direct Access patient.  Despite this allowance, you may still require a doctors prescription for insurance benefits to be effective.

Please check with your insurance company for individual specifications, as reimbursement is not guaranteed.  Assistance with this process is available if necessary.